Contact Us

Have questions? Looking for a custom order? Just wanting to say "Hello"? 

Use this form to contact me for all things Once Upon a Corgi related. 

102 Lansdale Avenue
Milford, CT, 06460
United States

A collection of all the information you need about Once Upon a Corgi Handmade. Our colors, bases, where to find us and everything in between!

About Orders and Shipping

About Orders and Shipping

When you order from Once Upon a Corgi Handmade you are supporting a small creative business and for that I cannot thank you enough!

We are a one person team, I do all of the dyeing, skeining, labeling and packaging alone.

If you have any questions about your order please email me at Onceuponacorgi@gmail.com

+What's with the Affiliate Links?

The affiliate links allow you to shop from the listed stores and at the same time help support our small business. A small portion of money is sent back to us when you use the links to purchase from the shops with no extra cost to you. Please do not feel like you have to use them if you want to shop from the listed store.

+ Can my Yarn be caked before shipped?

 Yes it can! Just add on the Cake Your Yarn (available in each shop section)

If you order more than one skein and only want one caked please leave a note letting me know which one.

If you would like more than one skein caked please select the correct amount of Cake your Skein add ons.

+ What is a Wild Skein?

 A Wild Skein is a One of a Kind Color way either from having fun in the dye pots or a color way that went a bit wild in the dye pots. 

They are NON-repeatable.

+Shipping

Please Allow 1-3 days for orders to be shipped. No mail goes out on Saturdays and Sundays

All orders use USPS First Class mail. If your order is over 13oz this automatically changes to USPS Priority Mail.

All Domestic Orders have USPS Tracking that take 1-2 days to appear after the shipping notification is sent out.

All international mail has tracking until it leaves the US, then there is no tracking number.

+Refunds

Refunds are accepted 14 days after purchase. The Yarn being returned must be in the same condition as when it was purchase.

Caked yarn, yarn clubs, Wild Skeins and Mystery Skeins are non-refundable and cannot be exchanged, All Sales are final.