About Orders and Shipping

When you order from Once Upon a Corgi Handmade you are supporting a small creative business and for that I cannot thank you enough!

We are a one person team, I do all of the dyeing, skeining, labeling and packaging alone.

If you have any questions about your order please email me at Onceuponacorgi@gmail.com

+What's with the Affiliate Links?

The affiliate links allow you to shop from the listed stores and at the same time help support our small business. A small portion of money is sent back to us when you use the links to purchase from the shops with no extra cost to you. Please do not feel like you have to use them if you want to shop from the listed store.

+ Can my Yarn be caked before shipped?

 Sadly at this moment I cannot cake your yarn before shipping! My ball winder has been acting up and I would rather not risk your beautiful yarn!

+ What is a Wild Skein?

 A Wild Skein is a One of a Kind Color way either from having fun in the dye pots or a color way that went a bit wild in the dye pots. 

They are NON-repeatable.

+Shipping

Please Allow 1-3 days for orders to be shipped. No mail goes out on Saturdays and Sundays

All shipping is based by weight at this time. 

International orders are set prices by Weight at this time. 

All Domestic Orders have USPS Tracking that take 1-2 days to appear after the shipping notification is sent out.

All international mail has tracking until it leaves the US, then there is no tracking number.

+Refunds

Refunds are accepted 14 days after purchase. The Yarn being returned must be in the same condition as when it was purchase.

Yarn clubs, Wild Skeins and Mystery Skeins are non-refundable and cannot be exchanged, All Sales are final.